MVTA Customer Service Professionals are happy to help you determine the best option for your commute and to answer any questions you may have about riding the bus.

Customer Service phone lines are answered Monday - Friday from 8:00 am to 4:30 pm: 952-882-7500.

If email is more convenient for you, please contact Customer Service:


PLEASE NOTE: Effective March 20, 2020 Lost and Found service has been suspended to reduce material handling. Anything left on buses is discarded. We strongly urge riders to make sure they have all of their belongings with them when they exit the bus. This procedure will remain in place until further notice.

MVTA's Lost & Found policy prior to Covid-19 Pandemic was as follows:

Items left on the bus are typically available for pick-up at Burnsville Transit Station the following business day.

Items not picked up within two weeks are either disposed of or donated to Goodwill or Salvation Army.

If you believe you left an item on the bus, please call (952) 882-7500 to inquire whether your item has been turned in.