ALERT for routes 464, 470, 472, 476, 478 and 479
Trip times out of downtown Minneapolis have improved for six MVTA routes (464, 470, 472, 476, 478 and 479) that have been on detour since July.
The reduced number of buses on Marquette Avenue has also improved trip times for buses on Marquette.
An MVTA customer survey found the majority of customers agree that they are getting to destinations faster.
MVTA plans to continue the current downtown routes and plans to add heated shelters along two stops on the detour.
Real-time trip information coming via app the first quarter of 2020.
MVTA plans to continue operating six southbound routes off of Marquette Avenue based on improved trip times and feedback received in a customer survey.
As a result of unacceptable, lengthy downtown delays, MVTA moved six routes off of Marquette Avenue to 4th Avenue in July.
A series of timing checks this summer and fall shows that the buses on detour are getting through downtown about twice as fast as they were prior to the detour. Trip times on Marquette Avenue also have improved as a result of the detour.
“Traffic congestion on Marquette and the number of buses departing the Gateway Ramp on 5th Avenue was contributing to delays,” according to MVTA Transportation Director Samantha Porter.
In the customer survey, the majority of respondents favored maintaining the routes as long as shelters are added at two stop locations (4th Avenue and 3rd Street; 4th Avenue and 7th Street).
MVTA is in the process of installing shelters at those locations and heating units are planned to be added.
The 4th Avenue and 3rd Street stop location is located directly west of the Gateway Ramp and is the first stop location for the detoured routes.
There are also large-scale developments planned on 5th Avenue near Gateway that will add to the congestion. MVTA sought a proactive solution by routing buses away from 5th to avoid further delays around Gateway.
In the MVTA survey, about 15 percent of respondents indicated they had switched routes as a result of the detour. A primary reason customers switched boarding locations was a longer walk to new stop locations.
“There are potential options for customers who want to board express buses on Marquette,” said MVTA Executive Director Luther Wynder.
Route 477 serves Apple Valley Transit Station and Route 460 serves Burnsville Transit Station. One benefit of using multiple routes out of downtown will be the ability to potentially add additional trips – to meet the needs of customers, Wynder noted.
“We appreciate customers’ patience and understanding as we strive to improve trip times and reliability,” said MVTA Public Information Manager Richard Crawford.
For additional assistance with trip planning, contact MVTA Customer Service at 952-882-7500 or email firstname.lastname@example.org.
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