SERVICE DISRUPTIONS
HELPFUL TIPS & INFORMATION
Thank you for riding with MVTA! While we strive to stay on schedule, Minnesota weather can sometimes cause unexpected delays. We appreciate your patience and understanding. To contact Customer Service, please visit our Contact page.
For construction related information, please visit the MNDOT website.
Wait until the bus is fully stopped, use handrails, and take your time when boarding and exiting.
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- Check your route and schedule before you leave.
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- Allow extra travel time for snow, ice, construction, or extreme cold conditions.
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- If your bus is running late, please remember your operator is doing their best to navigate challenging road conditions safely.
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- Download the RideMVTA app or visit mvta.com/trip-planner to track your bus in real-time.
Dress for the Weather
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- Wear warm layers, winter boots, a hat, gloves, and a coat.
Stay Visible & Safe at Stops
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- With shorter daylight hours and snowy conditions, visibility can be limited. Wear bright or reflective clothing when possible.
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- Stand clear of curbs and snowbanks and wait until the bus comes to a complete stop before approaching.
Stay Visible & Safe at Stops
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- With shorter daylight hours, snowy conditions, or construction, visibility can be limited. Wear bright or reflective clothing when applicable.
- Stand clear of curbs and snowbanks and wait until the bus comes to a complete stop before approaching.
What to Do if Your Stop Is Blocked
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- If snow or a snowbank blocks your usual stop, wait at a nearby cleared area and wave the bus down.
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- If an operator determines it is unsafe to board at a stop due to snow or ice, they will allow riders to board or exit at the nearest safe location.
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- To report a recurring issue, contact Customer Service at (952) 882-7500 or submit feedback online.